Your First Visit, Step by Step
1. Book it. Call (613) 491-3300. Tell us if you'd like family members booked back-to-back — we're happy to build a block.
2. Arrive 15 minutes early. Your first visit starts with a little paperwork — registration, medical history and dental history. A few extra minutes at the front desk keeps it unhurried, and our team is happy to help with any question.
3. Bring the essentials.
- Your referral slip and any x-rays from the past six months, if applicable
- A list of medications you currently take
- Your insurance details (or card) — we'll handle the billing setup
- A parent or guardian must accompany patients under 18 at the first visit
4. The visit itself. Expect about an hour: an unhurried conversation about your history and goals, a comprehensive exam with digital x-rays where needed, usually a cleaning, and honest answers to every question. No lectures, no surprise bills, no pressure.
The Welcome Gift
Complete your new patient exam, x-rays and cleaning, and a free electric toothbrush goes home with you — our way of saying thanks for choosing us. (Kids love this part.)
The Money Part, Handled
We work with all insurance plans and bill directly whenever your plan allows — you pay only your co-portion at the visit. We accept the Canadian Dental Care Plan (CDCP), offer flexible financing through third-party payment plans, and take Visa, Mastercard, Amex, debit and cash.
Nervous? Read This Bit.
If it's been years — or if dental anxiety is the reason it's been years — you're in the right place. Our practice was built around gentle, judgment-free care, with nitrous oxide and certified oral sedation for when nerves need more than kindness. Tell us when you book; we'll plan around it.
Hours That Fit Real Life
| Day | Hours |
|---|---|
| Monday | 10:00 am – 7:00 pm |
| Tuesday | 8:00 am – 5:00 pm |
| Wednesday | 8:00 am – 6:00 pm |
| Thursday | 8:00 am – 5:00 pm |
| Friday | 8:00 am – 5:00 pm |
| Saturday | 9:00 am – 4:00 pm (select Saturdays) |
| Sunday | Closed |
Find us at 990 River Road, Manotick — free parking at the door. Directions →